Protecting Employees - Payroll

Robust continuity strategies are critical. In addition to business operations and sales, your business continuity plans should focus on protecting your employees.

Payroll Essentials

During this period of uncertainty, businesses could be faced with payroll staff having to work remotely with limited access to systems and or to self-isolating.  So contingency plans may be required.  

To protect your employees, your contingency plan should consider and include the following steps.

Payroll Processing 

If your payroll team is unavailable, those who step in to support your business need to be able to collate the required information and if necessary, process this into your payroll software.

If your payroll is outsourced then someone should be aware of how to give them all the information they require. That information may include amongst other things:

  • Joiners and Leavers
  • Permanent changes i.e. salary increases etc
  • Pension changes (in line with auto-enrolment legislation)
  • Sick and Absence recording (this one will become vital)
  • Parental leave changes.
  • Personal detail changes i.e. Name, address, contact, and bank detail changes, for statutory reporting.

Payroll Legislation

Pre Covid-19, payroll legislation was already a complex area. Now, we see rules and policies changing daily.

If you have outsourced your payroll function, this will not concern you, although it is still an audit requirement for someone to check and authorise the payroll when complete.

If you process payroll in-house, this may be very concerning right now as you may only have one or two people with this specific knowledge. Begin training in the most basic and essential areas straight away.


One of the most important questions to consider is, how will we pay our staff should our payroll manager become ill?

You should ensure that you have a solid and transparent plan to pay employees in the coming months. Who has access to make payments? If you cannot access payroll, how will you know what and whom to pay?


Legally, employees are entitled to a payslip whether working in the office or remotely.  Plans need to be put in place for this, so access to stationary or printers needs to be provisioned?

Investigate electronic payslips if you believe printed slips will be problematic.

Your Plan

  • Test your processes to ensure they work with all the recent changes
  • Ensure you have additional, appropriate staff in place with access to all payroll systems
  • If you have time, put training in place so others understand what is required.
  • Speak to your software providers to check if they can increase support if required

Get in touch

If you would like to discuss any of the above, or would like to outsource your payroll to Mazars, please complete the form and one of our team members will be in touch.

Your personal data is collected by Mazars in South Africa, the data controller, in accordance with applicable laws and regulations. Fields marked with an asterisk are required. If any required field is left blank, it will not be possible to process your request. Your personal data is collected for the purpose of processing your request.

You have a right to access, correct and erase your data, and a right to object to or limit the processing of your data. You also have a right to data portability and the right to provide guidance on what happens to your data after your death. Finally, you have the right to lodge a complaint with a supervisory authority and a right not to be the subject of a decision based exclusively on automated processing, including profiling, that produces legal effects concerning you or significantly affects you in a similar way.

Want to know more?